Digital Course Delivery Policy

Last updated: August 7, 2026

Bianque Hall sells digital courses and online learning materials. We do not ship physical products, and no physical delivery or shipping fee is required for our courses.

How Course Access Is Delivered

After your payment is successfully confirmed, course access is provided electronically through your Bianque Hall learning account.

Please use the same email address at checkout that you intend to use for your learning account.

You might also receive an order confirmation or course-access email. If you do not see the email, please check your spam, junk, or promotions folder.

Access Time

Course access is normally activated shortly after payment confirmation. In some cases, payment verification or account processing might cause a short delay.

If you have not received access after your payment has been confirmed, contact hello@bianquehall.com and include your order number and checkout email address.

Technical Requirements

To access the courses, you need:

• A stable internet connection

• A supported web browser

• A phone, tablet, or computer

• Speakers or headphones for audio-based lessons

Customers are responsible for entering a correct email address and maintaining access to their learning account.

Course Availability

Unless otherwise stated on the product page, purchased courses include ongoing access through your Bianque Hall learning account while the course and learning platform remain available.

Course lessons, supporting materials, and technical delivery methods may be updated to improve the learning experience.

No Physical Shipping

No physical package will be mailed. Tracking numbers, delivery addresses, customs fees, and physical shipping times do not apply to digital course purchases.

Contact

For course-access or technical delivery questions, contact:

Bianque Hall Customer Care
Email: hello@bianquehall.com